- Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
- The cost of bespoke products will not be refunded unless faulty.
- We will refund the basic delivery cost of getting goods to you if the reason for return is our fault.
- If goods are faulty we will also reimburse the cost of returning it to us. However, if the return is a result of you ordering the wrong item, changing your mind etc. we will not be responsible for refunding postage costs.
- We will not refund goods until they are returned to us.